Bill Payment Options
Pay my bill online with SmartHub
Co-op members can view and pay their electric bills online with this free and secure service. SmartHub will notify you when your bill is ready, past due, etc. You can also view a two year history of payments and readings of your account. Go to SmartHub to sign up now. You can also use your smart device by going to the app store and downloading the smart app.
With this service, a member needs only a checking/savings account or debit/credit card, and we do the rest. Members receive their bills each month, by paper or electronically, and the payments are automatically withdrawn from the accounts on the 25th of every month. Complete this form and send it to Franklin REC or go to SmartHub and sign yourself up!
With this service, members know exactly what their electric bills will be each month. When members sign up for our budget billing, we base their bills on the past 12 months' usage. Budget billing accounts are reviewed in May and November. Participants are notified at those times, if adjustments are needed, on their statements.
Credit or debit card payments
Members may sign up for this as a monthly service or contact us whenever they want to pay their bills using a MasterCard, Visa, or Discover cards. We accept payments weekdays from 7:30 a.m. to 4:30 p.m. by phone, at our office or online with SmartHub or the Pay Now option.
Night depository payments
Place payments in Franklins REC's night depository box located to the left of the front door, at the REC office North of Hampton. To avoid confusion, include the bottom portion of the bill with the payment.
Pay by mail
When members pay their bills by mail, payments should be mailed to our office at Franklin REC, P.O. Box 437, Hampton, IA 50441. Members should return the bottom portion of the bill with their payment and use the return envelope provided. Allow four to five working days for processing
Pay in person
Payments are accepted at our office located at 1560 Highway 65, Hampton, from 7:30 a.m. to 4:30 p.m., Monday-Friday.
First Bank Hampton
Payments can be made at First Bank Hampton, please include the bottom portion of the bill with the payment.
For more information about the options above call us at 641-456-2557 or 800-750-3557 or stop by our office located at 1560 Highway 65, Hampton, Iowa.