Franklin REC Outage Center
If you lose power:
1. Check the fuses or breakers in your home and at the meter pole, if you are able.
2. Check with your neighbors to see if their power is off. REMEMBER: Even though your neighbors may have power, you may not. Be sure to call in but if your outage is caused by a breaker issue, or the outage issue is on your side of the meter, you may be charged the cost of our crew being sent to your property.
3. Call Franklin REC at 641-456-2557 to report your outage. Phones are answered 24/7. Be prepared to give one or more of the following for the account location without power:
- Account Number
- Service Address
- Location Number
- Telephone Number
Also provide us with a telephone number where you can be reached in case we have any questions.