Start/Stop Service

Establishing Your Membership with Franklin REC

If you are moving to a property we serve or building a new property within our service territory, you’ll need to establish a membership account with Franklin REC. This requires completing our membership application. To help the process go smoothly, please be prepared to provide the following information:

• Service start date

• 911 address of the property

• Mailing address for billing purposes

• Additional names to be included on the account

• Social Security numbers for all listed account holders (required for patronage distributions and to comply with the identity protection standards of the Red Flags Rule)

• Deposit to open the account (amount is based on the highest one-month bill from the past 12 months of service at the property)

Franklin REC Membership Application

If you are moving or no longer need electrical service at your property, you will need to contact Franklin REC to request a disconnect. To complete the process, please be prepared to provide the following information:

• Date service should end

• Forwarding address for your final bill and patronage distributions

Please note: Any deposit on the account will be applied toward your final bill. Any remaining credits will be refunded.

When service is disconnected, the account will automatically move to idle service, which means the facilities remain in place and a reduced monthly idle fee will be billed. If you no longer wish to keep the service available for future use, you must specifically request a removal and retirement of the service at the location.

Important note: If the new owner or occupant does not contact us within 48 hours of the stop service date, a service disconnection will be issued. Disconnection can result in reconnection fees and inconveniences for both parties.