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Viasat

 

Termination of Franklin REC’s Internet Service

Franklin Rural Electric Cooperative (Franklin REC) has proudly provided satellite broadband through Viasat for over 19 years. With increased access to alternative internet options, Franklin REC’s Board of Directors decided in April 2024 to exit the Viasat business. Service will terminate on December 31, 2024. 

Transition to NRTC Rural Broadband

To ensure uninterrupted service, Franklin REC has partnered with NRTC Rural Broadband. Starting January 1, 2025, Viasat subscribers will transition automatically. Key details:

  • Billing:

    • Bills will come from NRTC Rural Broadband starting January 2025.

    • Provide credit card information to NRTC at 1-888-817-8902 by December 30, 2024.

    • NRTC bills via credit card only. Invoices are emailed on the 1st, with charges between the 3rd and 5th of each month.

  • Service Suspension:

    • If payment info is not provided by January 17, 2025, service will be suspended until resolved.

More Information

For details, visit www.localexede.com.